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BSS B2B SuiteBSS B2B Help Center

Contact support

Our support team helps with setup, theme compatibility and troubleshooting for all BSS B2B apps.

Channels

Section titled “Channels”
Channel How
Email [email protected]
Live chat Open live chat, or use the chat button inside the app

Include these details

Section titled “Include these details”

To avoid back-and-forth, add the following to your first message:

  1. Your store URL (the .myshopify.com address).
  2. Which app and which feature (for example: BSS B2B Solution, Custom Pricing).
  3. The rule name or ID, if the question is about a specific rule.
  4. What you expected to see and what you see instead, with a screenshot or short screen recording.
  5. A test customer email or tag we can use to reproduce the issue.