Reports & Lock Analytics
Understand buyer interactions, locked session volume, geographic traffic, and rule effectiveness with BSS B2B Lock Analytics.
Lock Analytics provides complete visibility into how your access rules perform across your storefront: showing which rules trigger most frequently, where locked visitors originate, and detailed session access logs.
On This Page
Section titled “On This Page”- Key Capabilities & Metrics
- Lock List Integration: 14-Day Sparkline Access Attempts
- Date Range & Preset Filters
- Searchable Country & Rule Filters
- Country Distribution & Sortable Rule Table
- Session Details & Access Logs
- Best Practices for Analyzing Lock Performance
Key Capabilities & Metrics
Section titled “Key Capabilities & Metrics”The Lock Analytics dashboard helps merchants monitor:
- Total Locked Impressions: How many times a lock screen or hide price message was rendered to buyers.
- Top Impacted Rules: Which lock rules actively gate the largest volume of storefront traffic.
- Geographic Breakdown: Which countries/markets encounter access barriers most frequently.
- Session Details: Granular audit trails recording buyer IP, location, rule triggered, and unlock status.
Lock List Integration: 14-Day Sparkline Access Attempts
Section titled “Lock List Integration: 14-Day Sparkline Access Attempts”You do not need to open the full Reports screen just to verify whether a rule is actively evaluating buyers.
The main Lock Rules List table features an Access attempts column positioned directly beside each rule’s name and status toggle:
- 14-Day Sparkline Chart: Visualizes daily trigger volume and trends over the preceding 14-day window.
- Accurate Real-Time Telemetry: Driven by real storefront event telemetry rather than estimations, enabling you to identify traffic spikes or dormant rules at a glance.
- Granular Rule Auditing: Provides immediate context before toggling or modifying rule conditions.
Date Range & Preset Filters
Section titled “Date Range & Preset Filters”The Analytics date selector features quick-select presets alongside custom date range selection:
- Presets available:
- Today / Yesterday
- Last 7 Days (recommended default)
- Last 30 Days
- Custom Range (calendar picker)
Searchable Country & Rule Filters
Section titled “Searchable Country & Rule Filters”When managing dozens of rules or serving international stores, use the search-enhanced filters in the top toolbar:
- Searchable Country Dropdown: Type country names or ISO codes to filter analytics to specific geographic markets.
- Searchable Rule Dropdown: Filter all chart data and session logs to a single specific lock rule.
Country Distribution & Sortable Rule Table
Section titled “Country Distribution & Sortable Rule Table”The geographic analytics view features a Sortable Rule Table:
- Country: Flag icon and country name.
- Triggered Rule Count: Total number of times lock rules triggered in this region.
- Unique Sessions: Number of unique shopper sessions affected.
- Sorting: Click any column header to sort in ascending or descending order to pinpoint your highest-traffic gated markets.
Session Details & Access Logs
Section titled “Session Details & Access Logs”The Session Details section provides a real-time audit log of buyer attempts:
| Data Field | Description | Meaning for Merchant |
|---|---|---|
| Timestamp | Exact date and time (local store timezone) | Track peak lockout hours |
| Target URL | Specific product, collection, or page URL | Identify high-interest locked pages |
| Rule Name | The specific lock rule that evaluated the visitor | Verify correct rule priority execution |
| Buyer Identifier | Customer email, IP address, or Guest marker | Confirm whether legitimate wholesale buyers were locked |
| Status | Locked / Unlocked via Passcode / Approved | Measure unlock conversion rates |
Best Practices for Analyzing Lock Performance
Section titled “Best Practices for Analyzing Lock Performance”- Review after launching new B2B campaigns: Check Session Details within 24 hours of launching private marketing campaigns to ensure VIP tags or URL query parameters unlock content smoothly.
- Audit unknown guest spikes: If a specific product URL has high locked impressions with 0 unlock conversions, consider adding a clearer Call-to-Action (e.g. “Request a Wholesale Account”) to the lock message: open the rule and click Customize message on the Preview card.
- Verify geographical exclusions: Ensure international wholesale partners from authorized regions are not inadvertently hitting store-wide locks.
Still Need Help?
Section titled “Still Need Help?”If you have questions or need assistance configuring BSS B2B Lock, our dedicated support team is here to help.
- In-App Assistance: Click Need help? or use the in-app chat button within BSS B2B Lock.
- Email Support: Contact us at [email protected] with your store URL and specific rule details.