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Quick Order – Analytics & Metrics

The Metrics section gives you a simple overview of how customers interact with your Quick Order pages. All metrics update based on the selected time range and store type (All / Default Store / B2B Store).

Quick Order Metrics: Active users and Quick Order page visits with All, Default Store and B2B Store filters

Definition:
The number of unique users who visited any Quick Order page during the selected time range.

How to use:

  • Measures how many customers actually engage with Quick Order.
  • Useful for tracking adoption over time.
  • Compare Default Store vs B2B Store to understand usage by customer type.

Examples:

  • If you choose “Last 7 days”, the number shows how many different users opened Quick Order at least once within those 7 days.

Definition:
Total number of sessions (page visits) to all Quick Order pages during the selected time range.

How to use:

  • Shows how frequently Quick Order pages are opened.
  • Helps identify whether customers return multiple times.
  • Differences between Active Users and Page Visits show intensity of usage.

Example:

  • 10 active users and 40 visits → each user visited Quick Order ~4 times in that time range.

Use the date selector (e.g., Today, Last 7 days, Last 30 days) to view metrics for a specific period.

Uses:

  • Check short-term trends after new updates or campaigns.
  • Understand long-term adoption by selecting larger time windows.

4. Store Type Filter (All / Default Store / B2B Store)

Section titled “4. Store Type Filter (All / Default Store / B2B Store)”

All: combined metrics for both store types.
Default Store: standard Shopify storefront metrics.
B2B Store: interactions from Shopify B2B customers.

Why it matters:

  • Helps compare how B2B customers use Quick Order vs normal customers.
  • Useful when optimizing Quick Order specifically for B2B workflows.

These metrics help you track how many quotes customers send and how many turn into orders.


Definition:
Total number of quote requests submitted during the selected time range.

Includes:

  • Quotes submitted through the storefront
  • Quotes created manually in the admin

How to use:

  • Evaluate RFQ adoption.
  • Compare Default Store vs B2B Store to see which side drives more requests.

Definition:
Percentage of quote requests in the selected time range that were converted into draft orders.

Formula:
Conversion Rate = (Quotes converted to draft orders ÷ Total quote requests) × 100%

How to use:

  • Measures the effectiveness of your quote workflow.
  • High conversion = strong pricing and negotiation flow.
  • Low conversion = check response time, pricing strategy, or communication gaps.

Select a date range (Today, Last 7 days, Last 30 days, etc.) to analyze RFQ performance within that timeframe.


4. Store Type Filter (All / Default Store / B2B Store)

Section titled “4. Store Type Filter (All / Default Store / B2B Store)”

All: show combined metrics.
Default Store: requests from non-B2B customers.
B2B Store: requests from Shopify B2B Company/Location customers.

Use case:

  • Compare how B2B buyers behave vs normal customers.
  • Optimize quote logic and form fields based on user type.

  • Low Active Users + Low Visits (Quick Order)
    → Promote Quick Order more clearly; add navigation links or highlight benefits.
  • High Visits + Low Add-to-Cart (if measured)
    → Improve product scope, filters, search, or layout.
  • High Quote Requests + High Conversion
    → RFQ flow is performing very well.
  • High Quote Requests + Low Conversion
    → Check sales handling, pricing strategy, or customer communication.