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Kaching Subscriptions

Introduction

Section titled “Introduction”

Kaching Subscriptions App lets shoppers buy products on a subscription plan. In the cart, a subscription line shows the subscription price.

When you turn on this integration, your Custom Pricing discounts apply to that subscription price. Your checkout then shows the same price as the cart.

For example, a product costs 20.00 and its subscription plan takes 10% off, so the cart shows 18.00. A Custom Pricing rule takes 30% off. The B2B customer pays 12.60 at checkout.

The integration is off by default. You can turn it off at any time, and your previous prices come back.

Before you start

Section titled “Before you start”
  • Kaching Subscriptions App is installed on your store.
  • Your BSS B2B Solution plan is Advanced or higher.
  • You see the Kaching Subscriptions App card on the Integrations page, in the Others tab.

How to turn it on

Section titled “How to turn it on”
  1. In BSS B2B Solution, open the Integrations page (see App Integration).
  2. Click Integrate on the Kaching Subscriptions App card.
  3. Tick Turn on integration and click Save.

The card changes to Integrated and a message confirms that the integration is enabled. A change can take about 3 minutes to apply.

How to check the result

Section titled “How to check the result”
  1. Wait about 3 minutes after you save.
  2. Log in as a B2B customer that a Custom Pricing rule applies to.
  3. Add a product with a Kaching subscription plan to the cart and go to checkout.
  4. Check that each price in checkout matches the price in the cart.

How to turn it off

Section titled “How to turn it off”

Click Manage on the card, clear Turn on integration and click Save. Your previous prices come back. The change can take about 3 minutes to apply.

What it covers

Section titled “What it covers”
  • Custom Pricing rules that set a price, take a fixed amount off or take a percentage off.
  • Cart lines with a Kaching subscription plan. The integration does not change other apps.

This integration is built and tested for Custom Pricing rules. Other Kaching apps are not covered.

Orders are one-time orders

Section titled “Orders are one-time orders”

An order placed through BSS B2B Solution checkout is a one-time order. It does not create a Kaching subscription. The integration makes sure your B2B customer pays the discounted subscription price shown in the cart.

If you need B2B orders that create subscriptions, BSS Commerce also offers TA Subscriptions App, which works with BSS B2B Solution.

If you do not see the right price

Section titled “If you do not see the right price”

Check these in order:

  1. The Kaching Subscriptions App card shows Integrated, and you clicked Save after you ticked Turn on integration.
  2. You waited about 3 minutes after you saved.
  3. Your plan is Advanced or higher.
  4. A Custom Pricing rule applies to that product for that customer, and the rule sets a price, takes a fixed amount off or takes a percentage off.
  5. The line in the cart uses a Kaching subscription plan.

If all five are fine, contact support and send the product, the subscription plan, and the price in the cart and in checkout.