Do pricing changes apply to manual orders I already created?
Short answer: no. When you build a Manual Order, the app calculates Custom Pricing, Price List and Volume Pricing for each line and saves those prices into the Shopify draft order. Later rule changes do not update it.
| What changed | Existing manual orders | New manual orders |
|---|---|---|
| Rule price or discount | Keep the old price | Use the new price |
| Rule disabled or deleted | Keep the old discount | No discount from that rule |
| Customer tags | Keep the old price | Use the customer’s current tags |
Update an open manual order
Section titled “Update an open manual order”- Go to B2B Orders > Manual Orders > Order history and open the order.
- Remove the affected products and add them again. The app recalculates prices with the current rules.
- Check shipping too if your Shipping Rate rules changed.
- Save the order.
Completed orders cannot be edited.