How Custom Pricing and Volume Pricing Work Together

When a customer qualifies for a Custom Pricing rule and their order reaches a Volume Pricing tier, the tiered discount will be applied on top of the custom price, not the product’s original price.

Product page with the quantity table: Buy 5 at $104.50 each (5%), Buy 11 at $101.20 each (8%), Buy 21 at $99.00 each (10%)

What your customers see on the storefront.

Example

Original price: $12
Custom Price: $10 (applied because the customer qualifies for a Custom Pricing rule)
Volume Pricing rule with quantity-based tiers:
- 3–8 items → 10% off
- 9–14 items → 15% off
- 15–20 items → 20% off

Custom price $20.00 shown next to the original price $33.00, struck through, on the product page

How It’s Calculated

If the customer purchases 16 items, they fall into the 20% discount tier.
The discount will apply on the $10 custom price, not the original $12 price.

Calculation:
($10 × 16) − 20%($10 × 16) = $128

Cart page: 5 units at $104.50 each, with the quantity table open and the Buy 5 row highlighted

✅ The discount is based on the price your customer actually sees: ensuring consistency and clarity in the buying experience.