Skip to content
BSS B2B SuiteBSS B2B Help Center

Validate Sender Email on Cloudflare

If you manage your DNS via Cloudflare, follow these steps:

Step 1: Open DNS Management

Section titled “Step 1: Open DNS Management”
  1. Log in to Cloudflare Dashboard.
  2. Select your domain.
  3. Navigate to the DNS → Records section.

Step 2: Add DKIM Record

Section titled “Step 2: Add DKIM Record”
  1. Click Add Record.
  2. Type: TXT
  3. Name: Paste the DKIM host name (e.g., bssemail._domainkey).
  4. Content: Paste the DKIM value from your app.
  5. TTL: Auto
  6. Click Save.

Step 3: Add SPF Record

Section titled “Step 3: Add SPF Record”
  1. Add another TXT record.
  2. Name: @
  3. Content: Paste the SPF record (e.g., v=spf1 include:mailgun.org ~all).
  4. Click Save.

⚠️ Tip: If an SPF record already exists, simply add include:mailgun.org before ~all: don’t create a duplicate SPF entry.

Step 4: Verify

Section titled “Step 4: Verify”

Once added, return to your app and click Verify.
Cloudflare updates are usually fast: your status should show Verified within a few minutes.

Need Help?

Section titled “Need Help?”

If verification doesn’t complete within 24 hours:

  • Double-check that your Host and Value fields match exactly.
  • Confirm you didn’t create duplicate SPF records.