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Manage Net Terms Orders

After customers check out with Net Terms, their orders appear on the Orders tab of the Net Terms page. Use this page to find, filter and export those orders.

If you assign Net 30 to a customer:

  • They place an order today (October 14).
  • The order is automatically marked as “Unpaid.”
  • The payment due date is set to November 13.

Use the search box above the orders table to quickly find an order by order name or customer email.

Merchants can export Net Terms order history directly to CSV for bookkeeping and accounting audits:

  1. On the Net Terms page, open the Orders tab.

  2. Apply any active filters (by date range, customer, or payment status).

  3. Click Export in the top-right corner.

  4. In the confirmation modal, select whether to export the Current page or All filtered records.

  5. A live progress bar tracks the export generation. Once complete, click the download link to receive a CSV file containing:

    • Order Number (#1001)
    • Customer Name & Email
    • Payment Term Rule Name & Duration (e.g. Net 30)
    • Order Date & Due Date
    • Due Status (Due, Undue, Due on receipt, Due on fulfillment)
    • Total Amount & Outstanding Balance

Quickly track unpaid and overdue orders using the Remaining days filter on the Orders tab:

Filter Option Description
All Displays all Net Terms orders regardless of due status.
Due Shows orders where the payment due date has passed without payment.
Undue Shows orders currently within their allowed credit period (not yet due).
Due on receipt Shows orders where payment is due as soon as the order is placed.
Due on fulfillment Shows orders where payment is triggered upon shipment fulfillment.