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I changed a setting but the storefront still shows the old value

Short answer: reload the page without cache. Your change is usually live a few seconds after you click Save.

Custom price $20.00 shown next to the original price $33.00, struck through, on the product page

What your customers see on the storefront.

Try this first

Section titled “Try this first”
  1. Hard-refresh the storefront: Ctrl + Shift + R on Windows, Cmd + Shift + R on Mac.
  2. Or open the page in a new private/incognito window.
  3. If you just changed a customer’s tags, the customer must reload the page too.

Still the old value after a minute

Section titled “Still the old value after a minute”
Cause How to tell Fix
The module is switched off The module card in the app is off Turn the module on, then save the rule again
Your plan does not include an option used in the rule The rule is enabled in the app but never shows See a feature stopped working after I changed my plan
Very large rule set Saving reports a partial result that names the rules left out Reduce the number of active rules or narrow very long product or customer lists. Saving again will not help.